how to refund shopee


You can use it for future purchases or withdraw it after you have updated your bank account details. Place the product return.


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Shopee Free Returns is only available when you ship your returns back with PosLaju or JT Express.

. Make your enquiry through that email link. Return refund for overseas productsreturnrefund for shopee mall productshow can i request a returnrefundsteps by step processPlease Like Share and Subsc. Next select To receive on the My Purchases pageYou will be directed to the View Purchase History page then click to ReturnRefund at the bottom.

Buyer How can I request for returnrefund. Go to Me tab To Receive Select the item you wish to request for returnrefund ReturnRefund Select the products for return. Select the Order You Want to Edit.

If Shopee accepts a refund will be processed to the buyer. After that choose the product you want to return. Shopee will notify the seller that you have requested a refund or return of the product and within a maximum of three days will conclude with a response.

Sellers can raise a dispute with evidence if issues about the items were not the seller. Here are the. To copy your order ID you can take these steps such as.

Go to your Shopee account. The evidence required will depend on the reason for the buyers ReturnRefund request. Provide the reason of the refund request.

Taglish Do You Have Any Other Question. Go to the nearest post office and inform the code at the time of return. File your returnrefund via App.

For you to refund from Shopee you can follow the steps below. Shopee Free Returns allows users to ship their items back to the seller with zero shipping fees. Shopee Product Return Process.

Make sure to provide complete and accurate information this will significantly help the investigation. Payment will be credited to your ShopeePay account within 24-48 hours for a full refund and 5-7 days for a partial refund. In this video I will show you how to return and refund Shopee products when its already in transition.

Hile buyers who transacted from Shopee Mall or overseas sellers will have 7 days to do so. Until the seller responds to your return request. Refund only means that buyers will get the refunded amount but will not return the product.

There are two available refund solutions on how you can request a returnrefund depending on the reason you selected. Shopee will proceed to review the case and gather valid evidence from both parties for assessment. If the seller opens a dispute it is.

Sea Limited s SE -372 first-quarter earnings report on May 17 allayed some concerns about the Singapore-based tech. The first thing you need to do is copy your order ID. Taglish My Account How do I changeupdate my phone number.

Buyers from the Shopee marketplace will have a maximum of 5 days to initiate a product return request using the Shopee app. Choose order details then find and copy your order details below. Tap ReturnRefund at the bottom of the page.

Hi how can we help. You can raise a returnrefund request for your order within the Shopee App if your order is still under the Shopee Guarantee period and you have not clicked the Order Received button. Shopee will notify the buyer and seller of the resolution on the refund request by buyer.

Enter all the necessary information and confirm the others that are displayed on the screen. Insert picture proof of your claim. Select the Shipping Option and you will receive a return code.

After this given period any appeal to return the product will no longer be honored. 1 day agoSea says Shopee might turn profitable -- if you exclude a lot of expenses. Click on your order then click the Request for Return Refund button at the bottom of the page.

Select the item you would like to request for refund. This helps the Shopee agent to properly evaluate the case. Responds within 1-2 days.

Then click the Return. If the seller does nothing the refund will be made automatically. In My purchases simply click on the received order that you wish to return.

Seller can raise a dispute under the following circumstances. Once Shopee approves your appeal the cash will be credited to your account. Browse on your Shopee app and look for the Me tab and tap it.

Claiming for ReturnRefund. ReturnRefund claims can be raised as a dispute on the ReturnRefund tab of the Seller center. To do so select To Receive under My Purchases via the Me tab Select order select ReturnRefund select product s to return Select Reason.

Prior to applying for a refund request locate and tap on the specific order you want to request for a refund. I hope this short video helped you guysHeres part two httpsyoutubekwUyo1CU09wReych INSTAGRAM TWITTER. You will be notified via in-app notification and email once your refund is processed.

The next level is that you have to select the product you want to return to the seller in Shopee finally select Submit. Check the box of the itemproduct that you are returning. To check for such notifications go.

The seller would like to contest the refund request approved by Shopee in favor of the buyer because issues on the items were not due to the sellers fault. Proceed on to the To Receive button and search for your order. Complete the form and state the reason youd like a refund for enquiry click the Return Refunds option 6.

From your Shopee App click on Me and search for your order in To Receive. Having said that buyers will have to take note of the duration of delivery stated on the e-commerce platform. Make sure to request for returnrefund within the Shopee Guarantee period ONLY.

I also have another refund experience when the Shope. Sellers are required to provide evidence to support the returnrefund claim. In the ReturnRefund Page select the products for returnrefund reason add evidence and description.

Read up on FAQs about your account orders and more on the Shopee Help Centre. Once your request for a return has been approved you will be required to return the items to the seller within the next 5 days.


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